SILVER CARE

Silverware

  • To keep your object looking its best clean with warm soapy water and dry with a soft cloth regularly. Do not scrub surfaces with a scouring pad or the rough side of a sponge, this can drastically affect the finish of your piece.

  • Over time silver can tarnish, to remove any tarnish use a silver polish cloth or Hagerty Silver Foam and gently rub the surface. Rinse thoroughly in soap and water and dry with a soft cloth. Some pieces are provided with a polishing cloth for you to help with removing tarnish.

  • Avoid leaving food products in silverware for extended periods of time as this can cause discolouration to the metal. 

  • Store items in clean, dry environments, in individual bags, in acid free tissue paper or packaging the product was sent with.

Jewellery

  • Jewellery can be delicate so please handle carefully.

  • Store items in clean, dry environments, in individual bags or in acid free tissue paper. To keep your jewellery looking its best clean it often to stop the build up of tarnish.

  • Perfume and other products can react with jewellery and cause it to tarnish or discolour. Apply perfume and other cosmetic products before putting on your jewellery.

  • Do not swim or shower while wearing jewellery as chlorine and salt water can damage or discolour precious metals. Similarly remove jewellery when conducting household tasks to avoid contact with cleaning products.

Cleaning

To clean your silver jewellery, especially items that have a matt or textured finish (DO NOT USE THIS METHOD ON PLATED OR PATINATED PIECES) the following method is recommended;

You will need a glass or ceramic container and some aluminium foil, boiling water, and 1tsp bicarbonate of soda and 1tsp salt.

Line the container with a piece of aluminium foil and place your jewellery on top, making sure it touches the aluminium foil. Sprinkle over the bicarbonate of soda and salt. Then pour over the boiling water until the entire piece is submerged. More than one piece can be done at a time but take care they don't rub and scratch one another.

The results should be noticeable within minutes.

After a few minutes, remove the silver (carefully as it may be hot) and rinse thoroughly in warm soapy water and dry with a soft cloth. If your piece is badly tarnished, you may need to repeat the process a few times.